Reservation rules.
Concerns group reservations for Solhagen.
Responsible for letting is Solhagen foundation.
Address:
Lugnadalsgatan 7
661 31 Säffle
Tel. 0533-700 41
Fax. 0533-106 91
email:
solhagen@nu
As lenders we are obliged to make sure that you receive written confirmation
about time and that postal service permits it.
When is my reservation congent?
Both you and us are bound at rental agreement as soon as reservation has been
confirmed and you have paid notification charges: 10% of rental amount or min.
50 euro.
When shall I pay?
Notification charges should be paid within 10 days from the day we have sent the
written confirmation to you. It will be discounted from the rent.
The rest of the rent should be paid latest 10 days before your arrival.
If you are reservating 40 days in advance, the whole rent has to be paid within
20 days, however latest at the day of arrival, cash or with a show of the
receipt of a payment.
What happens if I don’t pay in time?
If you don’t pay notification charges in time we have the right to cancel your
reservation. If you miss payment of the rent, it counts as the cancellation of
the reservation from our side, and the cancellation rules beneath apply.
What happens if I want to cancel reservation?
You can either call to our number +46 739 43 50 83, or write to our post address:
Solhagen, Lugnadalsgatan 7, 661 31 Säffle.
We are responsible to confirm your cancellation written. We debit 10 euro for
the cancellation payment if cancelled 30 days before arrival. The rest of the
paid rent will be paid back.
Cancellation later than: 30 days before agreed arrival, you shall pay 50% of
the rent. 20 days before agreed arrival, you shall pay 80% of
the rent. 10 days before agreed arrival, you shall pay 90% of the rent.
If you don’t cancel at all, we debit the whole rent.
What am I responsible for?
You have to clean the house if you have not paid for the cleaning or where
cleaning doesn’t include.
People that you haven’t named may not stay overnight.
If you are not satisfied with something while the lodge you shall contact us.
Think about the reduction of your possibilities to get the correction, if your
complaint about something takes too long to reach us.
Think about the yard that is being lent to you in an existing condition,
includes the state of furniture and equipment. Presented complaint can apply to
cleaning, broken possessions and lack of the bedclothes and kitchen equipment.
As a trip organizer you are responsible to inform your groups about our order
rules, if the group slips away from paying the rent and something they have used
and destroyed, we are going to send an invoice of rent amount to the one
responsible for the reservations.
Rules are for protecting both you and us from misunderstanding and for creating
a positive stay at Solhagen.
We hope that you will enjoy your stay and will return to us again.
Board of directors of Foundation Solhagen.
Säffle 2006-01-01